HFG – Connect to SSL VPN (User instructions)

 

Prerequisites:

  • FortiClient is installed on user laptop or workstation.
  • IT has added user to appropriate access groups.

 

Connect to the VPN:

  • Double-click the “FortiClient VPN” icon on your desktop
    1. You can also double-click the blue FortiClient icon in the taskbar

  • If you are opening the FortiClient for the first time, you might need to accept the end user license agreement. Check the checkbox then click "I accept".
  • On the next screen, enter the following:
    1. Username: enter your Homes for good email address.
    2. Password: enter your Homes for Good email password.
  • Click the blue SAML Login button.
  • You should then receive a multi-factor authenticator prompt on your mobile device or authenticator app. Approve the prompt.
  • FortiClient should now say “VPN Connected”. In the taskbar, the FortiClient icon will show a lock:
  • You can now open files from the G:\ or U:\ drives.

 

 

Using HAB and FileVision

Once you are connected to the VPN, you need to connect to a terminal server to use HAB and FileVision. You don’t need to connect to HFG-RDS02 to view your email, browse the G:\ drive, etc.

  • Double-click the “HFG-RDS02” shortcut on your desktop.

 

  • If prompted by “How do you want to open this file?”, select Remote Desktop Connection then click Ok.
  • If prompted by “Do you trust…?”, check “Don’t ask me again” then click Connect:

 

 

  • Next, enter your computer logon username and password (ex. “bsmith”). If the wrong username is displayed, click “More choices” then “Use a different account”.
  • Click OK
  • When finished, click the Start button and sign out.

 

 

Finish your session

  • If you are logged onto HFG-RDS02, go to the Start menu and sign out.
  • Save and close all open files.
  • Open the FortiClient window and click Disconnect.
  • The FortiClient icon should return to a green checkbox with no lock: